With costs rising accross the board, 21st Webb are thrilled to announce a price reduction on all our IP Telephony Packages, from line-only packages, to those with various handsets.
We have partnered with some of the industries award winning IP Telephony and Business Communications providers to bring you the latest in business communication solutions.
Our range of IP Telephony packages now start from as little as £13.20 per month, and all come with a wide variety of benefits and useful features. Each package has unlimited calls to UK Landlines and Mobiles as standard, as well as access to advanced features such as voicemail to email and conference calling at no extra cost.
We have a range of handsets to choose from, as well as mobile apps for Android and iOS. Other add-ons include additional phone numbers in any UK area code, as well as the option to add call recording to individual lines.
We’ve been working hard, improving existing services and developing our extensive range of support available to new and existing customers.
We have overhauled our Knowledgebase, introduced the latest topics and updated existing articles following vendor updates. What’s more, we’ve brought the insight and expertise of our Knowledgebase to YouTube!
We have put together over 200 help videos, covering a wide range of topics from cPanel to WordPress, Microsoft Outlook to Direct Admin, and so much more. Our help videos provide a short and clear explanation around various tasks amongst our most common platforms.
We are always looking for new ways to improve our services and help our customers. These series of short, how-to videos provide a new means for troubleshooting issues, and viewing the steps taken in real-time.
Be sure to check out our different series of help videos, on our Knowledgebase, and on our YouTube channel.
Following the recent announcement of us making the final of the Rural Business Awards for both Best Rural Professional Services Business and the Best Rural Innovation categories – we’ve put together a short promo video highlighting some of the latest services we deliver to Individuals, Start-ups and Small Businesses.
Be sure to check out our video on Facebook and YouTube; and if you haven’t done so already – subscribe to our YouTube channel for more videos and how-to guides.
We are thrilled to announce that 21st Webb has made the shortlist for the 2021-2022 Rural Business Awards for Wales & Northern Ireland, in both the Best Rural Professional Services Business and the Best Rural Innovation categories.
We are set to battle it out against fellow rural businesses, entrepreneurs and enterprises from across the region for a place at the national final. The regional final will be held virtually in October 2021, with the National Final taking place early next year.
The Rural Business Awards 2021/2022, in partnership with Amazon, will mark the Awards’ seventh year of celebrating the success of businesses across the UK’s rural economy. The Awards are organised by rural business for rural business with the aim of celebrating the achievements of rural businesses and developing a strong network for rural business owners.
Director and Co-Founder of The Rural Business Awards, Jemma Clifford, added: “We are excited to celebrate the 2021/2022 awards after such a challenging year for businesses. We are passionate about creating a nurturing environment where rural businesses can develop, and this starts by showcasing the great work they do. On behalf of everyone at the Rural Business Awards, we want to say well done to 21st Webb and wish them luck ahead of the regional finals.”
The Rural Business Awards is the brainchild of Leicestershire businesswomen Anna Price and Jemma Clifford, who wanted to showcase the wealth of entrepreneurial talent in rural areas of Britain.
The Awards are organised by rural business for rural business, with winners in the 13 categories – ranging from Best Rural Start-up and Best Rural Diversification Project; through to Best Rural Professional Services Business and Best Rural Innovation – decided by an independent panel of judges drawn from the rural business sector, rural public sector agencies, and rural charitable organisations.
The Rural Business Awards is hosting a series of regional finals in the North, East, Midlands, South West, Wales and Northern Ireland, throughout October 2021, ahead of the National Final next February.
We cannot wait to keep you updated with how we fare at the finals and are thrilled to have made it this far.
To keep up to date with all that’s happening at 21st Webb, check out our website, or follow us on social media!
We are thrilled to announce the release of our latest service, ahead of schedule.
Introducing, Hosted Unifi Controller!
We have worked with many small businesses over the years, and been involved with a number of network upgrades, or complete installations. Following the success of our Hosted VoIP services, we have been working with new and existing clients, to upgrade their business network infrastructure.
We have found Ubiquiti products to be some of the best on the market, providing robust equipment at a reasonable price. And whilst there is other hardware available for less, what adds to the value of Ubiquiti’s equipment is their Unifi Network Controller application.
Unifi Controller is an easy-to-use platform providing a centralised management system for your network devices and providing an overview of all clients connected to your network. Some of it’s features that have been more popularly requested recently, is their instant Guest Hotspot system, alongside Hotspot Manager. This function within Unifi Controller allows secure Guest Networks to be easily setup and managed from one interface, and provides a tonne of configuration options, such as customisable login portals, Facebook authentication, pay-to-access logon, and many others.
To really take advantage of Ubiquiti’s equipment, Unifi Controller is needed, and ideally needs to be running permanently when opting for certain configuration options (such as Guest Wi-Fi portals, etc). And whilst we find the Ubiquiti equipment to be good value, their dedicated hardware solutions for running Unifi Controller can be a sizable expense for individuals and small businesses.
That’s why we have setup Hosted Unifi Controller – providing all the functionality of Unifi Controller, hosted by Microsoft in the cloud. For a small fee per month, we offer a scalable instance of Unifi Controller, accessible anywhere in the world. This allows you to manage your network and view it’s status remotely, using our Online Portal.
What’s more, we are offering a significant discount for certain industries, as well as anyone requiring multiple sites within Unifi Controller.
Sign up today, for your own site setup on our Hosted Unifi Controller, instantly.
Introducing Rapid Test Log system, the latest addition to our range of bespoke web applications.
Rapid Test Log system, or RTL for short is the latest in our line of web applications, developed in-house. This application is designed around the distribution and administration of the NHS’ Lateral Flow Tests. This system is designed to aid organisations who distribute and monitor these and similar types of tests amongst their workforce, such as those in Education, Healthcare and other both public and private sector organisations.
Rapid Test Log combines 2 major tasks in this scenario – monitoring stock levels of kits and receiving test results.
Rapid Test Log provides a straightforward, yet detailed log of all test kits. RTL keeps tabs on how many test kits you have in stock, as well as keeping an accurate record of how many kits have been added to your stock overtime, detailing the time and date new supplies were received, and giving you the ability to attribute that stock to a particular organisation (this can be particularly useful when managing kits for multiple teams, sites or companies).
Not only does Rapid Test Log monitor the kits you have left, but it will also monitor the number of tests your team have in the kits already distributed. With the ability to define various types of test kits, with their various configurations, RTL knows how many tests are in each kit, and monitors how many tests your personnel have taken with the kits supplied. What about when your team are running low? No problem, RTL sorts that for you to, automatically notifying any of your personnel when they reach a specified number of tests in their supply of kits, sending them a fully customisable e-mail notification with whatever instructions they need.
The ability to monitor stock is one of this applications core features, with the other being the ability to receive and store test submissions in a robust and auditable form. Rapid Test Log is more than just an online form, with configurable result options, instructions, wording based on results, and fully customisable terms and conditions users must agree to before submitting, Rapid Test Log allows you to handle different types of tests at the same time, using the one system. The form is simple for your personnel to use, only requiring them to enter an e-mail address matching their record on the system (i.e. a corporate address), RTL then populates the various options to chose from, limiting user input to a minimum. On top of this, RTL collects photographic evidence of all test results, ensuring results submitted by your team are as precise as possible.
The premise of this application was simple at first, however it gave us opportunity to work on some new, more experimental features for us, that improve the quality of the application developed. The first of which is the user-records auto-association feature. To put it simply, RTL requires no user accounts for your personnel, meaning they can submit results as quickly and easily as possible, without having to sign into an account. However, should they wish to see all previous results, you can grant your personnel the ability to create an account, verify it using their contact details on the system (i.e. corporate e-mail address), and then once confirmed, have all records they have ever submitted, along with all e-mail notification logs, all associated to their new account.
The following 2 of our experimental features revolve around the photographic evidence collection. One of which involves optional image compression, reducing the file-size of evidence collected, by converting images into the latest .webp file format, reducing the file size by up to 90% in some cases, whilst retaining image quality. The other experimental feature involves EXIF data extraction from the image file itself. Using this function, Rapid Test Log extracts the true date and time the image was taken by the user’s camera, and stores that in the test submission record, along with the date and time the user submitted the test result. This is anticipated to reduce the possibility of users re-using one photo as evidence for multiple test submissions.
Now whilst this all sounds like a lot of functionality for one application, Rapid Test Log once again takes on most of the work. The final key feature of this application is the fully configurable e-mail notifications, and delivery criteria. When managing the distribution and administration of testing amongst a large workforce, you may need to divide that work force into smaller groups, notifying managers of their personnel’s results – this is possible, with RTL allowing the specification of multiple organisation units, each with their own management contact e-mail address. What’s more, you can specify what notifications are sent, allowing you to focus on only void or positive results for instance.
Rapid Test Log system is already at version 3.0, and is aiding the distribution and administration of Lateral Flow Tests amongst education providers, as a result of the Covid-19 pandemic. If you think you or your organisation could benefit from this system, please get in touch today.
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